E&G Surveying Practice Privacy Policy

E&G Surveying Practice privacy notice provides information on how information is collected, used, secured, transferred and shared. E&G Surveying Practice is a leading provider of Energy Performance Certificates and other property services.

E&G Surveying Practice operate in London.

E&G Surveying Practice Registered office is located at 27 Old Street London WC1N 3AX

  • E&G Surveying Practice -offers Energy Performance Certificates
  • SAP Certificates
  • SAP Calculations
  • Legionella Certificates
  • Mould & Damp Surveys
  • Inventories
  • Fire Risk Assessments

Types of information collected.

E&G Surveying Practice:

  • First Name
  • Middle Name
  • Surname
  • Present Address
  • Residential Status
  • Previous Addresses
  • Landlord Details
  • E-Mail Address
  • Phone Numbers
  • Estate Agent Details
  • IP Address
  • Cookies

Methods of collection

In the general conduct of business, E&G Surveying Practice collects information relevant to the services being sought across the range of services it offers (listed previously)

  • from:
  • yourself

Such information will generally be collected directly via the use of any of our standard forms, over the internet, via email, or through a telephone conversation with you:

  • through E&G Surveying Practice website
  • in response to marketing or other communications
  • through social media
  • through participation in an offer, program or promotion
  • in connection with an actual or potential business or contractual relationship with us

You may also agree to third parties disclosing information about your property to us that those third parties have collected.

We, our service providers and partners collect certain information by using automated means, such as cookies and web beacons, when you interact with our advertisements, mobile applications, or visit our websites, pages or other digital assets. The information we collect in this manner may include: IP address, browser type, operating system, referring URLs and information on actions taken or interaction with our digital assets. We may use third-party web analytics services on our websites and mobile apps the analytics providers that administer these services use technologies such as cookies and web beacons to help us analyse how visitors use our websites and apps.

“Your Rights and Choices” section of this Privacy Notice specifies your ability, to opt out or limit the usage of the information collected.

Purposes of collection

Generally, we will collect, use and hold your information for the purposes of:

  • Producing Energy Performance Certificates
  • Conducting business, developing relationships with E&G Surveying Practice
  • Process payments / transactions including: Authorisation, Clearing, Chargebacks, Billing, Reconciliation, Collection, Complaints, Enquiries, and related dispute resolution activities
  • claims, other liabilities and manage risk integrity, compliance and security of business.
  • Our Partners in the Provision of Property Services
  • Additionally, we may share information about you, if required legally, to prevent harm or financial / reputation loss, for investigation of suspected or actual fraudulent or illegal activities.
  • Perspective employers requesting references via your written consent

On websites, features can be accessed where we partner with other entities that are not affiliated with E&G Surveying Practice. These include social networking, geo-location tools etc. are operated by third parties (indicated appropriately) who may use or share personal information in accordance with their own privacy policies. It is recommended that you review the third parties’ privacy policies if you use the relevant features.

E&G Surveying Practice reserve the right to transfer your information in the event of a sale or transfer (wholly or partially) of our business or assets, with reasonable efforts for the acquirer protect / use your information consistent with our Global Privacy Notice. You can exercise your rights to contact the acquiring entity with questions concerning the protection and processing of your information.

How long do we keep information for

We will keep information for a reasonable amount of time in order to perform the purposes listed above. We only keep your information for as long as necessary. We generally keep personal information for 7 years after last contact with you. However, E&G Surveying Practice reserves the right to keep information for longer if we feel that this is in the legitimate interests of E&G Surveying Practice. 

Indirect profiling

Indirect profiling via anonymisation of personal information is also used for preparing and furnishing aggregated data reports showing anonymised information, including, but not limited to, the following:

  • Compiling and communicating promotional and marketing information about products and services that E&G Surveying Practice, affiliates and other organisations that we have affiliations with have and that may be of interest to you.
  • Conducting market research
  • Facilitating our internal business operations, including the fulfilment of any legal requirements.

Your rights and choices 

Your rights regarding the sensitive / personal information we maintain about you enable you to exercise choices about what personal information we collect from you, how we use that information, and how we communicate with you.

Access and correction

You may have the right to:

  • obtain confirmation that we hold personal information about your property
  • request access to and receive information about your property
  • receive copies of the personal information we maintain about your property

The right to access personal information may be limited in some circumstances by local law requirements. To exercise these rights, please contact us as set forth below.

Update and correct inaccuracies in your personal information

If you feel that the information we hold about your property is incorrect or inaccurate you can contact us outlining the information you feel is incorrect or inaccurate

Object to the processing of your personal information

If you would like to object to any processing of your information by E&G Surveying Practice you can contact us outlining what processing of information you would like to object to.

Have the information blocked, anonymised or deleted.

If you would like E&G Surveying Practice  to delete, block or anonymise information we hold about you, you can contact us outlining what information you would like deleted, blocked or anonymised. To update your preferences, ask us to remove your information from our mailing lists or submit a request to access, update, correct or delete your personal information, please contact us as specified in the “How To Contact Us” section below.

Opting out of processing

You can opt out of collection of personal information by contacting us as detailed below. When visiting our website or visiting third-party websites and you interact with our adverts, by using the Cookie Consent tool displayed in the website (the browser you use may provide options on how to opt out of receiving certain types of cookies). However without cookies you may not be able to use all of the website features and. Some of our service providers and partners may collect information about your online activities over time and across third-party websites to customise and target our adverts. You can at any time tell us not to send you marketing communications by

  • e-mail admin@egsurveying.co.uk
  • contacting E&G Surveying Practice.

Withdrawal of consent 

If we obtain your information by consent you have the right to withdraw any consent you previously provided to us. If we process your information under legitimate interest you can object at any time on legitimate grounds, to the processing of your personal information.

How to Contact Us / Complaints and Feedback

If you:

  • make a complaint about a breach of your personal information, applicable privacy laws / principles or a concern about E&G Surveying Practice privacy practices
  • would like access and/or update information or preferences you provided to us,

You also may e-mail us at: admin@egsurveying.co.uk

Or write to us at:

E&G Surveying Practice

27 Old Gloucester Street London WC1N 3AX

If we fall short of your expectations in processing your personal information or you wish to make a complaint about our privacy practices, please contact us via the details in the “How To Contact Us” section below. To assist us in responding to your request, please give full details of the issue. We attempt to review and respond to all complaints within a reasonable time. If we cannot for lawful reasons complete your request we will explain this to you to the extent that we lawfully can.

How We Protect Personal Information

The security of your personal information is very important and E&G Surveying Practice is committed to protecting the information we collect. We maintain administrative, technical and physical safeguards designed to protect data. E&G Surveying Practice  stores personal information only for as long as it is necessary for the fulfilment of the purpose for which the personal information was collected unless otherwise required or authorised by applicable law. We take measures to destroy or permanently de-identify personal information if required by law or if the personal information is no longer required for the purpose for which we collected it.                                                                                                                                                       

Updating this privacy statement

We will update this statement from time to time so we suggest that you review this statement at regular intervals. Where we undergo substantial changes to our privacy statement we will endeavour to inform you directly about these changes.